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Contractor Testimonials Concord NH - Roofing Company, Window - F.B.I. Contracting - Web-Google-plus-Metro-icon Review our Concord, NH location here.
Contractor Testimonials Concord NH - Roofing Company, Window - F.B.I. Contracting - Web-Google-plus-Metro-icon Review our Tilton, NH location here.

"Frank put new siding on the house including framing all of the windows to avoid the j-channel appearance.  Additionally he replaced the front door on the house.
When Frank showed up at my house to quote he came armed with all the information and samples I needed to make a decision.  He stepped me through the pro's and con's of the options and also the pricing difference.  There was no pressure in his sales speech just facts.  We talked for a long time and it was evident that Frank really new his business and takes great pride in his work. After he stepped me through everything I think we stood around and chatted about all sorts of things for another hour or so, really easy to work with.

Frank provided a detailed professional quote, and worked with me when I made changes to what I wanted.  Additionally he was very responsive to my emails both before I signed the contract and after. I have an old colonial and there are/where many challenges in siding the house.  Franks attention to detail and desire for perfection shown through on his work.  I saw him rip sections out and rework it when it wasn't up to his standards, even when he wasn't aware that I was paying attention, and to be honest the stuff he ripped out I couldn't see anything wrong with.
He was timely every day and at the end of the day cleaned the work site up prior to leaving. I guess the best compliment I can give is that he is a true craftsman and takes great pride in his work and in being professional.  I will hire him again for other Siding, Roofing or Door and Window projects."

Joe G. - New London


"They've replaced my repaired roof with a wonderful metal roof. The job site was cleaned without any nails or pieces anywhere. I've had them do other work. They always show up when they say and I've had no problems with them at all. I will continue to use them and tell my friends about their work.

Nice polite and helpful."

Kelly B. - Bedford


"Our roof replacement was a major project. It required stripping the roof all the way down and building it back up again. The previous owners had taken many bad short cuts that caused all kinds of problems with the roof. We got five quotes for the work, but from our conversations we felt confident that FBI would do the job right and not take shortcuts. 

This was a daunting project, and FBI delivered. Before, during, and after our project, Frank was always available - returning our calls within 10 minutes and every day during the project calling us with a status update. When they first started ripping up the roof, they found another roof underneath. They found sloppy workmanship from the previous contractors and all kinds of water and insect damage. Our house is a Deck House and there are specific ways that the roof is engineered to be constructed. FBI spent time before the job contacting Deck House to understand the details and built the roof according to their recommendations. We had several places in the roof where the insect or water damage had eaten away at the wood all the way down to what we were looking up at as our interior ceiling. They took up everything that looked bad and replaced it with new wood, covered in insulation, sheathing, and metal shingles (and standing seam on some parts of the house.) They replaced a bathroom skylight with very detailed workmanship around it to ensure a good seal. They replaced and fixed the flashing around the chimney. These guys did an amazing job, start to finish. They were on time, professional, friendly, and they cleaned up after themselves. A few days ago I looked around the yard and wondered if the landscapers had come by - but no, it was the thorough cleanup job done by FBI. At the risk of ending with a terrible pun, these guys nailed it. I would totally use them again and recommend them to anyone I know."

Jenifer N. - Grantham


"Frank Installed a new Kassel & Irons Kasselwood ;metal roof on our home/garage and barn.   

Frank and his crew squeezed our leaky roof job in before the winter snow.  They would begin first thing at daybreak and work until the sunset.  They came back each day till the job was completed (except the one day for bad weather).  They even cleaned up the debree around the house that the wind had blown in.  Our roof is the envy of the neighborhood.  We really appreciate the fact that the owner, Frank, was on the job everyday and stayed with his crew.  We so appreciate the terrific workmanship."

Rosa O. - Belmont


"They installed a new metal "Kassel & Irons" metal roof shingles on our home. 

FBI Completely removed old roofing to install new product. Also replaced worn and rotted trim boards and wrapped perimeter of facia in aluminum. Was punctual, made suggestions and was very informative The guys worked in some terrible (cold) weather without complaint. They kept the job site neat while the project evolved and cleaned up well with all the snow and other obstacles. I would have no problem recommending them to anyone. They did a great job."

Joe M. - Hampstead


“Just had roof completed on Dec 26, 2014. Could not be happier with the quality of work, the Kassel and Irons Roof and the Professionalism of Frank and his crew. Very Courteous and clean up thoroughly after every day of work.. Always on time and make sure everything is right. I would definitely hire them again and again. My roof looks the best in the neighborhood. They take their time and make sure everything is done correctly and with precision. For spending a good bit of money on a roof, Frank made the experience an enjoyable one. Check his references here and on Angie's List.. you will not be disappointed.”

Terry H. - Franklin


"They provided a new metal roof over the old asphalt shingles on my home. I had a positive experience with F.B.I. Contracting. Frank handled everything very professionally and answered every question that I had. My phone calls and emails were all returned promptly and I found the process to be a very smooth one. I went with a metal roof for my home but instead of the industrial look that seems pretty common, the product used has the look of shingles with the benefits of a metal roof. Frank and his crew worked diligently to install it and it looks great. The whole experience gives me confidence that my home will have a trouble-free roof for years to come."

Brad S. - Northfield


"The crew showed up on time each day; cleaned up each day and was sensitive to our needs. The roof looks great and there are no signs of leaks during extensive rainfall."

Ken B. - Meredith


"I Called to discuss rough estimate for roof replacement. Needed to get info for a potential property buy. He was very informative and helpful.  Took time to describe several options, pros/cons."

Lori A. - Concord


"Great! Frank was very professional prompt and courteous. His crew kept site clean and neat. Work done very well and has held up well. His work has been admired by other tradesmen also."

John G. - Sanbornton


"Excellent workmanship, excellent work, excellent materials."

Melvin S. - Concord


"F.B.I Contracting recently completed our roof project (June 2014) and we are extremely pleased and satisfied with the quality of service, product, and outstanding workmanship. We selected the Kassel Wood metal roofing which was installed by F.B.I.Contracting's completely amazing workers. They worked safely, with acuracy and craftsmanship, and did a complete site clean-up and review each day that they were here. We also had 1 of our 4 roof windows replaced by F.B.I. and the quality of the installation both inside and out was excellent. F.B.I. Contracting's owner/operator Frank Iberger presented an honest and complete estimate for the project (1 of 3 estimates we received) and followed through to the letter. He has been responsive to our email and phone questions and has even made a recent visit back out to check on what turned out to be an unrelated older roof window's condition. Even though the window was not an issue from the roofing job, Frank still took time to help us out with the problem. Simply put, we recommend F.B.I. Contracting to any and all who seek a quality and professionally completed roofing project!"

Pam S. - Northwood


"We recently had FBI Contracting install a new Kassel & Irons Kasselwood metal roof on our home. Frank and his team did an excellent job and I am completely satisfied. From start to finish, The FBI team was completely professional. Frank stopped by right after we called him and went over all the options available. Once we agreed on a roof solution, he gave us a start date and began work on that day. His team was on time each morning and cleaned up before leaving each day. . Unlike other contractors we have seen, the FBI team was here every day until the job was complete. We had 2 layers of old asphalt shingles removed, along with 3 skylights replaced. All the demo material was removed each day and the area around the house completely clean. The new skylights and Kasselwood metal roof look awesome! We are very satisfied with the workmanship of FBI Contracting and highly recommend them."

Jim M. - Northfield


"We had an aging roof that was in need of shingle replacement and we also had the plywood replaced. The Kassel and Irons Shake metal roof looks great on our cedar house. The work took an extended amount of time because of extras needing done along the way which FBI Contracting was very competent in resolving, as they continued to work diligently on completing the roof. The valleys and insulation were important to us, and these were key items for long term benefit, which FBI Contracting spent extra time to make right. The Shake metal shingle roof design and 40 year warranty are a great enhancement and benefit respectively, and another key decision factor was reducing the need for multiple asphalt shingle replacements over the same time span. During the recent snows the insulating factor of the Shake design showed benefits of reducing heat loss as noted by the retained snow cap."

Glen O. - Meredith


“Frank, Thank you for doing such a good job. I’ll remember you when I can afford to do the siding. Have a Happy Thanksgiving!”

Linda B. - Belmont


"FBI Installed a Kassel & Irons metal roof on our 1884 New Englander home w/enclosed porch.

Frank and his crew showed up early Tues. morning Nov. 19, and completed installation of our roof the 25th of Nov. as promised. He and his crew were very professional and true craftsmen. Frank also informed me of a rebate program for veterans who have a Kassel & Irons roof installed during the month of November,(a nice bonus). Frank and his crew did a great job and cleaned up everything daily. I highly recommend this contractor to all who are truly looking for the best. I would not hesitate to hire FBI Contracting in the future. By the way, We love the new roof, (Aged Cedar)."

Bob C. - Pittsfield


“The roof is fantastic and the two new windows look great! Thanks so much for everything.”

Patsy W. - Sanbornton


“Thank you very much. The roof looks great and you did a great job!”

Tony G - Franklin


“Thank you for the excellent service.  It looks like the gutter will make a great difference! I also saw all the caulking, thanks!!”

Fran D. - Franklin


“I want to thank you very much for the job you did. It looks great and I look forward to years of a worry free roof. Thank you for the positive experience and please thank your crew on my behalf for their hard work.”

Michael Q. - Tilton


“I wanted to send a quick note to tell you how happy we are with your work. When we sat down with you the first time you were courteous and your quote was fair. The work was clean and exceptional.

When we contacted you years later for the front of our house, nothing had changed. We are so please with the way things worked out and how our house looks. Thank you so much for taking the care with our house that you would with your own.  We will be happy to be a reference and pass out your name to our friends and neighbors.”

Rebecca & Andy O.


“The roof looks great and I never thought it could look that good! Thanks for the hat and shirt as well. I will make sure to wear it around town. My wife and I have been asked several times already by people in town about the roof, it’s a big hit. Thanks for everything, enjoy your Thanksgiving!”

David J. - Hill


"Frank and his crew put on a metal roof two years ago. My husband seldom hires a contractor and he was really pleased with the job. Two weeks ago we wanted to add some snow guards to the roof. They were here the next day and did a great job! Nice to have someone you can trust, and who does a great job."

Sue K. - Tilton


"I just wanted to tell you that the new roof is working great. I was away over Thanksgiving and missed the first storm but my son came down from up north to check the house and emailed me pictures of the roof and all the snow on the ground from the roof. Then today by the time I came home from work the roof was almost clean again. So thank you very much for the great job."

Bruce S. - Canterbury


"Frank Iberger owns FBI construction.  He was present and helped his crew on all work.  He and his crew showed up on time, put in a full days work, and cleaned the area each day before leaving.  

I found FBI to be completely professional and very knowledgeable. They did the extra things, like repairing soft areas, at no additional cost.  He had an additional crew member to do the carpenter work when the new section was built.  Basically, they changed the pitch on the roof from 2 degrees to over 3 degrees. Three degree pitch or greater is required by Kasselwood.
When I was doing research for companies to use, I asked Frank for a list of homes that he had put on Kasselwood shingles.  The list arrived within minutes after I asked for it. I found that typical of my dealings with Frank.  He always returned calls in a timely manner, and answered my emails ASAP.  He drove over twice to talk about our roof before we signed a contract. That was a distance of about 50 miles from his home. I visited several homes in the area that he put on roofs and talked with the owners about their experience with FBI. All gave very positive reports.

I felt that I had the very best crew to install the new roof.  Frank is the distributor for Kasselwood Steel shingles in NH, and he knows what he is doing.  As I mentioned previously he does the work with his crew.  I liked the fact that he was here, and was doing the technical work on flashing, etc. He and his crew were pleasant, answered all questions in a friendly manner, and the entire experience was positive for us. I would highly recommend FBI and Frank.   I have absolutely no reservations about what he did for us.   Our roof is beautiful, and I am confident that it will perform as advertised and last us the rest of our lives.  The Kasselwood shingle comes with a lifetime warranty, and if we sell the home the new owner has a warranity for 40 years.  I would be happy to talk with anyone about FBI and or Kasselwood Steel Shingles."

 Phil W. - Wolfboro


"Frank is very professional and has high standards. I would recommend him."

Tom B. - Campton


"FBI installed premier metal roofing on my house and garage. After getting estimates from half a dozen contractors for metal, and asphalt roofs that were less then satisfying. I contacted FBI and expected more of the same. To my pleasant surprise Frank showed up exactly when he said he would and gave me a detailed estimate, and took good measurements for my project. Frank gave me estimates for asphalt, standing seam, and the Kassel & Irons roofing that I really wanted(Shake style metal roofing). He worked within the budget number I had set for my project and was able to use the product that I wanted. I wanted the roof done before Thanksgiving putting some pressure on Frank and his crew and he said he would do his best to make that deadline. Frank and his crew showed up at my house the  two Saturday before Thanksgiving and began to work. They spent a whole day there on Saturday and returned by 7:00 am each day during the week. They came back the Saturday before Thanksgiving and finished the roof and cleaned up every last scrap of debris and then some. I found Frank and his crew to be knowledgeable, professional, polite, and the quality of work was superior to anything else I have seen.The roof looks fantastic and I am thoroughly impressed with the way snow slides off and does not leave a flake even on the lesser pithes of the roof. No more snow raking in the bitter cold and worrying about the weight of deep snow on my roof. Frank and his crew did a great job from start to finish and I highly recommend them for any roofing job."

Dave H. - Hill


"Complete exterior remodel including metal roof, vinyl shingles, windows and doors, and also some interior carpentry work.
Frank was professional and very reliable.  His communication throughout the job was excellent, and he did what he said he would do and then some.  I was very happy with the finished product and have received a number of compliments on the look and quality of the work Frank's team did.  I will use him again without hesitation."

Dean Z. - Fitzwilliam


"He installed another flat metal roof for us. We used him previously and had him install the next section. He installed the flashing and then came back to paint the roof. We highly recommend them. We could not say anything bad about our experience with him. He is does very good work and cleaned up well. I thought he did a great job overall."

Andi S. - Franklin


"FBI installed a standing seam metal roof. Repaired rooten sofit. Reflashed the chimneys.
He arrived early everyday despite being 20 degrees outside. He kept us informed during the whole process. His workers were very courteous and attentive. Clean up was top notch."

Tim B. - Ellsworth


"We hired FBI Contracting to strip asphalt shingles off our barn and reshingle the roof with architectural galvanized steel shingles. He also replaced some soffit boards along the drip edge.
We were looking for a metal roof for our barn, which is set against an antique house. Several other vendors gave us quotes and advice, but there was something honest and different with FBI Contracting. They understood the challenges of our old barn and offered appropriate advice. They recommended a product that while more expensive, seemed a better fit for our barn. The product is really nice looking; it looks like asphalt shingles from afar, but it is really small metal sheets that interlock together. Frank was always prompt in returning phone calls. He sent us references, as well as an exhaustive list of "his roofs" to go look at. Frank was on-site with his crew throughout the job. Cleanup of the old roof, shingles and nails was thorough. My husband and I would recommend FBI without reservation.... And would use them again."

Beth Z. - Meredith


"Our job consisted of replacing the roof on a seasonal cottage along with the roof on a free standing storage structure. Frank was excellent to deal with. One of the things that impressed me most was his follow up to all the communications starting when I first contacted FBI about requesting a quote. After Frank promptly showed up to look at the job he provided a quote; on which he subsequently followed up to find out if I had any questions. Every email or phone call was responded to within 24 hours. When I decided to award the job to FBI in mid-September, Frank told me that his schedule was such that he could probably do the work in late October or early November. While there was no specific need to get the job done sooner than that, I indicated my preference would be to get it done sooner before it got too cold or there was snow. I was pleasantly surprised when Frank contacted me in early October and asked if he could start the job a couple of days later, on Saturday. We agreed on the Saturday start date and he was finished on Monday. The pricing was in line with a couple of other quotes I received. It was Frank's follow up and honest approach which made me decide on FBI; along with his rating on Angie's list and with the Better Business Bureau. Frank did some extra work for which he did not charge. I am satisfied with the work and would contact FBI again in the future for other roofing work."

Dwight S. - Barnstead


"We had a standing seam metal roof installed.  Two skylights were replaced and another  was repaired. FBI was very responsive from time of estimate. Understood what needed to be done and gave valuable recommendations of work that should be done to do the job completely. He was able to supply recommendations from others that he had done work for that helped us in our choice. Always arrived promptly in the morning with his crew of two to begin work. Frank and his team were thorough and meticulous in their work. A particularly difficult juncture between two roofs was done very well. The roof and skylights look great!"

Susan P. - Bristol


"We had an asphalt roof replaced with a cedar shake metal shingle roof.  We also had a leakage issue corrected on our back farmer's porch. We researched different roofing companies for the replacement of our old asphalt shingle roof.  We determined that we would prefer a metal roof as asphalt roofing has a limited lifespan and does not hold up well in the New Hampshire climate in our experience.  Frank Iberger (owner of FBI Contracting)  came to our home for a free evaluation and estimate. He was prompt, punctual and professional during his visit. This was not the case with some of the other companies we scheduled appointments with.  He brought samples of each product choice and was knowleagable about those products and roofing installation as a whole.  He offered a listing of homes he had completed and we were able to drive-by those homes and compare his roofing jobs to those of other companies we spoke with.  Frank's roofs were by far the best. Frank and his crew arrived promptly at 7AM each morning to work on the roof.  Frank also corrected a nagging leakage issue we had with a back farmers porch at a reasonable cost and the work was excellent.  We chose a cedar shake metal shingle in a Mission Red color. Our roof was installed properly with the correct ice and water shield and other techniques that make the roof last a lifetime.  We have seen and heard stories from others where this was not the case and they suffered for it in the long run.  Our home is log and the roof really complements the home and has the Wow factor when you drive up.  We are extremely pleased with the work and our new roof.  Frank is passionate and excited about the work he does and it shows.  I would highly recommend Frank and his crew for your home roofing needs whether it be a repair or replacement."

Rhonda S. - Tilton


"I called & left a msg to get a quote on a roofing job, but I needed the job done quickly.  They returned my call & politely declined the job because they could not meet our deadline.  I would call them again. We did not have them do the job because of scheduling conflict...but I certainly would give him a call if I had another job I needed done."

Laurie P. - Bristol


"FBI Contracting installed a Kassel and Irons metal shingle roof on my home.
Frank, the owner of the company was very professional and informative from the start.  I had over 7 roofing companies come out to quote the job and by far I was most impressed with Frank and FBI Contracting.  I learned they had a solid reputation after doing a little investigating and a back ground check on the owner, they had great reviews and a clean record as well as a perfect BBB rating with no complaints and a very nice write up in a Manchester newspaper as one of NH top 5 roofing contractors.

They made the job seemed simple Frank and his crew did a very professional job, my yard was respected and cleaned daily, Frank and his guys took the time to do the job right and the roof came out excellent, so good I know he got a few jobs from my neighbors which makes he happy.  Frank took the time to answer any questions and explain his methods and how they work over competitors which was helpful and good to know.  Since my roof was installed everything has been great, we had some snow since and it just slides right off which is very cool to watch, very happy with my roof and with the metal shingles.

I would use FBI again, most likely for windows and siding once I pay off the roof.  Don't just take my word for it look them up on-line and with the BBB and see for yourself.  I did my homework and it definitely paid off.  Thanks Frank."

Joe M. - Rochester


"I have a metal standing seem roof that had two panels slide 8' off  after a snow storm.  I needed to get the panels put back and to have the problem fixed for all of the other panels so that this would not happen again. I talked to several people about this job.  When I talked to F.B.I. Contracting they seemed very knowledgeable and were able to identify what had gone wrong and how to fix it.  After looking at the job, I was quoted what I consider to be a reasonable price.  Once I confirmed that I wanted the work done by them, it was completed quickly and without any complications.  They were professional and answered all the questions I had to my satisfaction."

Nathan B. - Hooksett


"FBI installed a raised seam metal roof on my 1850's victorian. Nothing on this old house is square or level anymore. Frank and his crew did a remarkable job of creating a finished product that looks like it could be on a newly built house. They really spent the extra time and did the job right. Excellent! No complaints. I run a business on my property; the FBI team was very professional, did not cause any interruptions for my customers and left a clean work area at the end of each day."

Delaney C. - Franklin


"They say third time's a charm.  I should have called FBI first.  Instead, I spent a small fortune on two other roofing companies, both of which charged me for a lot of work, but didn't actually find or fix the problem.  Out of desperation, and impressed by the reviews here and elsewhere, I finally called FBI, even though I knew my house was a distance away from their normal service area.  Frank took the time to listen to the problem carefully.  He wanted to make sure that what he did would work and fix the problem before he did anything at all because he didn't want me wasting even more money on useless repairs.  He was very good with communication, always calling me back, returning my emails, etc.  Frank was finally able to fix the leaking problem that had stumped two other companies, and it turned out to be a very minor minor repair--something pretty obvious that the other companies should have been able to spot.  I need some more work done on my roof, probably when winter is over, and I will definitely be going with F.B.I. first this time around."

Nick T. - Hillsborough


"Responsible and professional.  Returns calls and keep appointments. Got a lot of work done in a short time."

Deb R. - Franklin


"FBI Contracting installed 10 8' windows and a metal shingled roof on our round house in N. Woodstock NH. No easy task considering the house has twelve sides and therefore the roof has 12 sections. FBI showed up every day, cleaned up everyday, he entertained us with his singing and completed the project as he said he would, on time and with the most attention to detail and quality of any contractor I have ever hired to date. I would recommend FBI for roofing and windows without any reservation. His pricing is not the cheapest but well worth the value and excellence in workmanship that Frank provides."

Leila T. - Woodstock


"Can't say enough about this company.  Learned of them through the National Roofing Contractors Association.  Emailed the owner, he got back to me via email and explained that he was was in Ohio at a conference and would be in touch when he returned.  He contacted us as soon as he returned and came to our home within days, gave us a quote the next day. Very professional, installed a beautiful metal roof on our home in four days despite 90+ degree heat and ridiculously high humidity each day.  Very professional, easy to work with, went above and beyond to make necessary repairs as they surfaced and was willing to do additional work at our request.  Owner was on site every day, crew was very courteous and respectful.  We highly recommend them."

Bev M. - Contoocook


"Picture yourself at home on a very windy day with heavy rain forecasted only a few hours away. Then, you realize that the ridge-vent on half your house has blown off. In a semi-panic, you try to find someone to fix your roof before the rain comes. You find the website of F.B.I. Contracting and give them a call. You get an answering machine and leave a message. We envision needing to place buckets around the room.

 

But, the phone rings a few minutes later. The person on the other end says that he normally wouldn’t be home, but finished early. He can come by within a half hour. Frank Iberger shows up with a very “can do” attitude, explains what your problem is, and fixes it for a lot less than I thought it would be (including an unrelated skylight issue). You are fine for the coming rain storm.

He also showed us some concerns with the roof including that the ridge-vent on the house that was not what should have been put on, and the roof, itself, was not in good shape. He didn’t paint a gloom and doom picture. He didn’t apply pressure to let him do it. We talked and he agreed to give us a quote for everything. We got the quote, and, other than offering to answer questions and give us previous customers’ roofs to look at, no pressure. Eventually, we agreed that he would put the new roof on. We scheduled the work out so it would meet our needs.

Then the time came for the work to begin; he and his crew showed up as planned. They were all very nice, respectful, more quiet than we expected, and the work was done slightly ahead of schedule at the agreed price. The roof looks great! We are very impressed with F.B.I. Contracting. We will probably have more work done in a couple of years and Frank will get the call. Frank treats you as much like a friend as a customer. He and his company are first class all the way."

Kathleen B. - Concord